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Answering and Placing Calls
Page 22 Mitel
®
Model 8520 User Guide – Issue 12, October 2008
Using the Dialpad Buttons to Enter Characters
You can use the dialpad buttons to enter text or numbers for features such as Station Speed
Dial above and Do-Not-Disturb on page 39.
The following are guidelines when entering dialpad characters:
• Press the MSG button to switch from Alpha Mode to Numeric Mode. The MSG button
stays lit in Alpha Mode—it is off in Numeric Mode.
• Press the MUTE button to move the cursor to the left and delete characters.
• Press the FWD button to move the cursor to the right.
• In Numeric Mode, press # for a hyphen (-).
• In Numeric Mode, press * for a colon (:).
• Press #, (Speaker), or lift and replace the handset to save entries.
To use the dialpad to enter characters:
Press the dialpad buttons as shown in the following table.
3
For example, to enter May 31, you could use the following sequence:
1. In Alpha Mode (MSG button is lit), press 6 once to enter an “M.”
2. Press 2 once to enter an “A.”
3. Press 9 three times to enter a “Y.”
4. Press FWD to enter a space.
5. Press MSG to switch to Numeric Mode.
6. Press 3.
7. Press 1.
8. Press
(Speaker), #, or lift the handset to save the entry.
3. Japanese characters are available only if the Multilingual feature is enabled and if Japanese is installed as the
secondary language.
Number of Times Button is Pressed
12345678 91011
Button English/Spanish Characters
Japanese (Katakana) Characters
1
-&()1
A I U E O a
2
ABC ’ 2
KA KI KU KE KO i
3
DEF ! 3
SA SHI SU SE SO u
4
GH I * 4
TA CHI TSU TE TO e
5
JKL# 5
NA NI NU NE NO o
6
MNOñ 6
HA HI FU HE HO tsu
7
PQRS 7
MA MI MU ME MO ya
8
TUV? 8
YA YU YO . , yu
9
WXY Z 9
RA RI RU RE RO yo
0
@: . , 0
WA WO N pa ba long
- Model 8520 1
- * to cancel the feature 3
- Commonly Used Feature Codes 3
- 3
- Maintenance and Repair 6
- Product Disposal Instructions 6
- Endpoint Usage 7
- Notice to Canadian Customers 8
- Notice to U.S. Customers 8
- Notice to European Customers 8
- Contents 9
- Call Features 27 10
- Messages 37 11
- Hunt Groups 43 11
- Troubleshooting 47 12
- Index 49 12
- Getting Started 13
- About Your Endpoint 14
- Feature Descriptions 15
- Message Indicator Lamp 16
- Programmable Buttons 16
- Dialpad Buttons 16
- Feature Buttons 17
- Comfort and Safety Tips 18
- Headset Instructions 19
- Personalizing Your Endpoint 21
- Listening to Background Music 22
- Changing the Language 22
- Default Access Codes 23
- Default Feature Codes 24
- Personalizing Your Endpoint 25
- Programming DSS/BLF Buttons 26
- Viewing Button Assignments 26
- Switching Keymaps 27
- Answering and Placing Calls 29
- Using Automatic Trunk Answer 30
- Placing Calls 30
- Using Camp-on 31
- Using Off-Hook Voice Announce 31
- Placing External Calls 32
- Redialing a Number 32
- Using Speed Dial 33
- * for a colon (:) 34
- Deleting Speed-Dial Entries 35
- Using the Directory 36
- Using Account Codes 37
- Call Features 39
- Using Ring Intercom Always 40
- Using Mute 40
- Placing Calls On Hold 40
- Entering a Hookflash 40
- Transferring Calls 41
- Viewing Caller ID Information 42
- Forwarding Calls 42
- Placing Conference Calls 43
- Using Record-A-Call 44
- Using Group Listen 44
- Using Call Logs 45
- Remote Programming 46
- Messages 49
- Using Do-Not-Disturb 51
- Using Reminder Messages 52
- Paging Other System Users 53
- Hunt Groups 55
- Other Hunt Group Features 56
- Diverting Hunt Group Calls 57
- Monitoring Calls 57
- Using Barge-in 57
- Stealing Hunt Group Calls 57
- Troubleshooting 59
- Troubleshooting Tips 60
- Page 50 Mitel 62
- Page 52 Mitel 64
- AYYY/YYYYA 66
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