Mitel 3000 Dokumentacja

Installation and Maintenance.

Mitel 3000 Installation & Maintenance Manual 4 Safety Regulations Important Safety Instructions The following safety information is reprinted fr

Mitel 3000 Installation & Maintenance Manual 94 Linear Outgoing Line Group: - Requests for an outgoing line are always processed beginning with

Mitel 3000 Installation & Maintenance Manual 95 • Select “Ext. Num. Length”. Enter the number of digits in the extension numbers on the par

Mitel 3000 Installation & Maintenance Manual 96 • From the programming extension, press the PROGRAM key. • Press the Scroll Down key () until

Mitel 3000 Installation & Maintenance Manual 97 Programming Caller ID Detection On standard CO lines on the Mitel 3000, the “Caller ID Detect

Mitel 3000 Installation & Maintenance Manual 98 7. Press the Scroll Down key () until “Disable Dial tone Detect” is displayed. 8. Select “Dia

Mitel 3000 Installation & Maintenance Manual 99 4. Enter the System Programming Password and select “Lines”. 5. Press the Scroll Down key (

Mitel 3000 Installation & Maintenance Manual 100 2. Press the Scroll Down key () until “System Programming” is displayed. 3. Select “System P

Mitel 3000 Installation & Maintenance Manual 101 1. From the programming extension, press the PROGRAM key. 2. Press the Scroll Down key ()

Mitel 3000 Installation & Maintenance Manual 102 DID Line Type - Service Types For DID Line Types the following options are available: - None -

Mitel 3000 Installation & Maintenance Manual 103 DID Start Types When DID Service Type is selected three Start Types are available. Immediat

Mitel 3000 Installation & Maintenance Manual 5 • If the product exhibits a distinct change in performance. 14. Avoid using a telephone (oth

Mitel 3000 Installation & Maintenance Manual 104 9. Select “DTMF Dialing” option. The menu updates to show all the equipped lines. 10. Select

Mitel 3000 Installation & Maintenance Manual 105 8. Enter the caller telephone number. 9. Press “Confirm”. 10. Enter the name to be associa

Mitel 3000 Installation & Maintenance Manual 106 NOTE: The DMS Exchange equipment or DMS Central Office (ONLY) must have the L1 flag under the

Mitel 3000 Installation & Maintenance Manual 107 Recommendations for customer training As part of the installation, the customer is entitle

Mitel 3000 Installation & Maintenance Manual 108 Troubleshooting All faults can normally be traced quite readily to a particular PCB. Before rep

Mitel 3000 Installation & Maintenance Manual 109 Additional troubleshooting information Voice Mail Calls to an extension are giving a busy t

Mitel 3000 Installation & Maintenance Manual 110 Caller ID No Caller ID information is shown on a telephone connected to a dataport on an Feat

Mitel 3000 Installation & Maintenance Manual 111 Phantom calls When a call is answered there is no one there. This is usually caused when th

Mitel 3000 Installation & Maintenance Manual 112 Ringback to a busy extension Ringback to a busy extension does not seem to work. When ringbac

Mitel 3000 Installation & Maintenance Manual 113 On some older phones with electromechanical ringers the bell will “tinkle” when a reversal i

Mitel 3000 Installation & Maintenance Manual 6 Introduction This document describes the practices to be adopted by certified field technicians

Mitel 3000 Installation & Maintenance Manual 114 just push a button. Router I cannot access remote servers via the router. The Mitel 3000 Broa

Mitel 3000 Installation & Maintenance Manual 115 Software Upgrade Instructions This is the procedure to be followed upgrading software on the

Mitel 3000 Installation & Maintenance Manual 116 Restore the Customer Database. This is done by selecting the “Load and Send All” button in MP

Mitel 3000 Installation & Maintenance Manual 117 Technical specification Type of system Hybrid/PBX CO lines Max 20 CO lines Terminals Max 4

Mitel 3000 Installation & Maintenance Manual 118 Tone cadences Dial Tone Continuous tone of 440 Hz ±5% and 350 Hz ±5% combine

Mitel 3000 Installation & Maintenance Manual 119 INDEX *ANI*, 99 *ANI*DNIS*, 99 *DNIS*, 99 20 degrees, 27 35 degrees, 27 50 to 20 Hz, 84 AA

Mitel 3000 Installation & Maintenance Manual 120 Faulty Module, 48 Faulty PCBs, 49 FCC Regulations, 1 Flexible numbering, 85 Forward All Calls,

Mitel 3000 Installation & Maintenance Manual 121 Switch on, 54 System language, 67 System Programming, 58, 59, 67 System VM Box Delay, 72 T1,

Mitel 3000 Installation and Maintenance Manual P NLR2734.06201-1

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Mitel 3000 Installation & Maintenance Manual 7 Electrostatic precaution (ESP) The Mitel 3000 contains electrostatic components. To ensure lon

Mitel 3000 Installation & Maintenance Manual 8 Installation steps Carry out the following steps to install the system: FIRST, read the safety an

Mitel 3000 Installation & Maintenance Manual 9 Installing the main equipment Equipment location The equipment is intended for installation i

Mitel 3000 Installation & Maintenance Manual 10 CCU Mounting bracket clearances The main unit is mounted on a wall using the bracket supplied a

Mitel 3000 Installation & Maintenance Manual 11 Mounting the CCU The CCU is mounted on the bracket by sliding it on from the left-hand side.

Mitel 3000 Installation & Maintenance Manual 12 Modules located in the CCU There are a number of modules that can be installed in the CCU. •

Mitel 3000 Installation & Maintenance Manual 13 System Expansion To equip the switch with more than eight extensions, two CO Line Modules or

Mitel 3000 Installation and Maintenance Manual Release 6.0

Mitel 3000 Installation & Maintenance Manual 14 Mounting the Backplane Slide the backplane on from the right-hand side. Ensure the connector is

Mitel 3000 Installation & Maintenance Manual 15 Expansion modules There are two types of expansion modules that can be installed on the back

Mitel 3000 Installation & Maintenance Manual 16 Removing the 008 module from the backplane 1. Unlock the upper locking screw by turning the lo

Mitel 3000 Installation & Maintenance Manual 17 Installing the 008 module onto the backplane 1. Lift the MDF cover. 2. Align the connectors

Mitel 3000 Installation & Maintenance Manual 18 CO Line Module The CO Line module contains circuitry for two CO lines. The module is colored BLA

Mitel 3000 Installation & Maintenance Manual 19 Locate the module Remove the cover. First CO Line module positionNote: There is an arrow l

Mitel 3000 Installation & Maintenance Manual 20 Termination in CCU All extension and line cabling is terminated on the CCU with RJ11 connectors.

Mitel 3000 Installation & Maintenance Manual 21 Voice Mail Module (Optional) The Voice Mail module is colored BLUE. It is positioned in the

Mitel 3000 Installation & Maintenance Manual 22 External Music-on-Hold Module The external Music-On-Hold Module is supplied with a stereo jack f

Mitel 3000 Installation & Maintenance Manual 23 Connecting the Battery-Backup-Unit (BBU) to the system The battery back up provides full oper

Mitel 3000 Installation & Maintenance Manual Table of Contents TABLE OF CONTENTS ...

Mitel 3000 Installation & Maintenance Manual 24 Connecting the battery Ensure the battery switch on the BBU unit is turned off. This switch do

Mitel 3000 Installation & Maintenance Manual 25 Extensions Sixteen key Feature Phone Sixteen key Feature Phone connections (underside of p

Mitel 3000 Installation & Maintenance Manual 26 Eight key Feature Phone Eight key Feature Phone connections (underside of phone) Hea

Mitel 3000 Installation & Maintenance Manual 27 Attaching the Feature Phone desk pedestal Position at 35 degrees Position at 20

Mitel 3000 Installation & Maintenance Manual 28 Direct Station Selection (DSS) unit The sixteen key Feature Phone can be equipped with a 32-key

Mitel 3000 Installation & Maintenance Manual 29 Clip, Pedestal and installation of the DSS NOTE: For the 20 degrees position or the 3

Mitel 3000 Installation & Maintenance Manual 30 Wall-mounting the Feature Phones The phone pedestal is inverted on the base to wall mount the

Mitel 3000 Installation & Maintenance Manual 31 Door Phone The door extension is connected to extension 23, the fourth ext

Mitel 3000 Installation & Maintenance Manual 32 Cabling the unit All the extensions and lines are connected to the switch by RJ11 connectors loc

Mitel 3000 Installation & Maintenance Manual 33 Connecting the extensions It is recommended that all extensions be cabled with two pairs. The

Mitel 3000 Installation & Maintenance Manual STRUCTURED WIRING...

Mitel 3000 Installation & Maintenance Manual 34 Connecting T1 / PRI Trunks T1 / PRI trunks are terminated in the CCU MDF using an RJ 45 connecto

Mitel 3000 Installation & Maintenance Manual 35 Structured Wiring For technicians who are implementing standards-based, structured wiring in

Mitel 3000 Installation & Maintenance Manual 36 CCU connections The CCU has the following connectors: • Eight RJ11 connectors for the extension

Mitel 3000 Installation & Maintenance Manual 37 If the paging amplifier is the type that provides a microphone input a 1:1 Audio Isolation tr

Mitel 3000 Installation & Maintenance Manual 38 Broadband Module connections The Broadband Module has a built in ADSL modem. To connect to an

Mitel 3000 Installation & Maintenance Manual 39 Expanding an existing system Modules may be removed and re-inserted in a system without disco

Mitel 3000 Installation & Maintenance Manual 40 T1 / PRI on the Mitel 3000 The Mitel 3000 can be equipped with a T1/PRI Module providing a T1 Ro

Mitel 3000 Installation & Maintenance Manual 41 Framing and Coding on T1 (RBS) The framing and Coding applies to all the channels on the T1.

Mitel 3000 Installation & Maintenance Manual 42 Programming required for PRI (ISDN) The default programming of the T1/PRI module is that it is

Mitel 3000 Installation & Maintenance Manual 43 Accept on Busy The option is provided on PRI (ISDN) to accept or reject calls. When the defa

Mitel 3000 Installation & Maintenance Manual ESSENTIAL PROGRAMMING...

Mitel 3000 Installation & Maintenance Manual 44 ISDN (PRI) Calling Party Number - Call Type The Calling Party number is the number dialed to con

Mitel 3000 Installation & Maintenance Manual 45 T1/ PRI Diagnostics Alarm Indications Red Alarm A red alarm is indicated on the display of

Mitel 3000 Installation & Maintenance Manual 46 T1 (RBS) States The signaling states On-hook / Off-hook for both Transmit and Receive direction

Mitel 3000 Installation & Maintenance Manual 47 Maintenance procedures Faults can be rectified on-site by replacing faulty modules or PCBs (P

Mitel 3000 Installation & Maintenance Manual 48 Replacing a faulty module MDF To replace a faulty MDF of an Expansion or Broadband Module, the p

Mitel 3000 Installation & Maintenance Manual 49 Replacing faulty PCBs Replacing the 008 extension board If a fault occurs on the first eight

Mitel 3000 Installation & Maintenance Manual 50 REPLACING THE CCU CONTROL PCB This PCB is NOT hot swappable. The system must be powered down t

Mitel 3000 Installation & Maintenance Manual 51 Power supply unit spare fuse A spare fuse is located in the power supply unit. It is in a hol

Mitel 3000 Installation & Maintenance Manual 52 Replacing the CCU MDF This PCB is NOT hot swappable. The system must be powered down to change

Mitel 3000 Installation & Maintenance Manual 53 Power failure In the event of a total system power failure, at least 50% of the equipped CO l

Mitel 3000 Installation & Maintenance Manual INDEX ...

Mitel 3000 Installation & Maintenance Manual 54 Power up and test • Ensure the main AC power source plug is fitted with a 3A fuse. Switch on 1.

Mitel 3000 Installation & Maintenance Manual 55 Essential Programming Essential programming is carried out either from a Feature Phone conne

Mitel 3000 Installation & Maintenance Manual 56 Individual Feature Phone programming All Feature Phone users can program their own phone for t

Mitel 3000 Installation & Maintenance Manual 57 To Change the Language Each extension can select the display prompts to be in English, Fren

Mitel 3000 Installation & Maintenance Manual 58 To Set the Display Contrast You can choose from four levels of display contrast. 1. From your

Mitel 3000 Installation & Maintenance Manual 59 System Programming from the Programming Telephone You access all the System Programming optio

Mitel 3000 Installation & Maintenance Manual 60 System Settings Options with and without a T1 / PRI module installed When “System” is selected t

Mitel 3000 Installation & Maintenance Manual 61 “System” programming options. Feature Default Notes Language English for all extensions Se

Mitel 3000 Installation & Maintenance Manual 62 PA Amplifier • PA Equipped • PA Not Equipped PA Not Equipped See page 73. Caller ID List • S

Mitel 3000 Installation & Maintenance Manual 63 Extensions Settings Options without a T1 /PRI module installed If “Extensions” is selected th

Mitel 3000 Installation & Maintenance Manual 1 FCC INFORMATION FCC Part 68 Exhibit J This equipment complies with Part 68 of the FCC rules a

Mitel 3000 Installation & Maintenance Manual 64 “Extensions” programming options. Feature Default Notes Name Programming Not programmed See p

Mitel 3000 Installation & Maintenance Manual 65 Lines Settings Options without a T1 / PRI module installed If “Lines” is selected and the sys

Mitel 3000 Installation & Maintenance Manual 66 “Lines” programming options. Feature Default Notes Equipped Lines All Lines equipped See

Mitel 3000 Installation & Maintenance Manual 67 “System” Programming System Language The display prompts can be programmed to be in English,

Mitel 3000 Installation & Maintenance Manual 68 To Change the System Speed-Dial Password 1. From the programming extension, press the PROGRAM

Mitel 3000 Installation & Maintenance Manual 69 To have Night Service Remain on over Weekends The Weekend Service feature ensures that if nig

Mitel 3000 Installation & Maintenance Manual 70 To Customize the Auto-Attendant Greeting 1. From the Programming extension, press the PROGRAM k

Mitel 3000 Installation & Maintenance Manual 71 Restricted Call Logging - not printing the last 4 digits of calls dialed The option “Restric

Mitel 3000 Installation & Maintenance Manual 72 Call Park 001 - 300 180 seconds Ringback Time Duration 01 - 30 30 seconds Auto-Attendant Day

Mitel 3000 Installation & Maintenance Manual 73 To Program an Extension for use with a Public Address Amplifier An extension with a Public Ad

Mitel 3000 Installation & Maintenance Manual 2 Customer Owned Coin/Credit Card Phones To comply with state tariffs, the telephone company must b

Mitel 3000 Installation & Maintenance Manual 74 Restricted codes that can be combined Class 1, 2 or 3 Restricted Table 6 NOTE: The emergency c

Mitel 3000 Installation & Maintenance Manual 75 These are complete system resets, not individual extension resets. Selecting “Reset!” (warm

Mitel 3000 Installation & Maintenance Manual 76 To Set up the Account Code Operation 1. From the programming extension, press the PROGRAM key.

Mitel 3000 Installation & Maintenance Manual 77 2. Program the list of names in the Directory Table. 3. Users should record their name in

Mitel 3000 Installation & Maintenance Manual 78 Programming the Directory Service on From the Programming extension, press the PROGRAM key. 1.

Mitel 3000 Installation & Maintenance Manual 79 Extension Programming These are the programming options when “Extensions” is selected in the

Mitel 3000 Installation & Maintenance Manual 80 To Program an Extension to Receive Call Waiting Tones 1. From the programming extension, sele

Mitel 3000 Installation & Maintenance Manual 81 1. From the programming extension, press the PROGRAM key. 2. Press the Scroll Down key (

Mitel 3000 Installation & Maintenance Manual 82 To Prevent Calls from Individual Extensions being Logged If Call Logging is enabled, then by de

Mitel 3000 Installation & Maintenance Manual 83 To Prevent Extensions from using the Public Address System 1. From the programming extensio

Mitel 3000 Installation & Maintenance Manual 3 WARNING This equipment generates and uses radio frequency energy and if not installed and used

Mitel 3000 Installation & Maintenance Manual 84 To Program a Key to Answer the Manager’s Calls With this feature set, the assistant can answer

Mitel 3000 Installation & Maintenance Manual 85 2. Press the Scroll Down key () until “Key Programming” is displayed. 3. Select “Key Progr

Mitel 3000 Installation & Maintenance Manual 86 5. Select “Keypad Confirmation”. 6. Select the extensions that do not want confirmation tones.

Mitel 3000 Installation & Maintenance Manual 87 General Rules for Flexible Numbering: If you select “Confirm” without making an entry, the to

Mitel 3000 Installation & Maintenance Manual 88 DSS Extensions Up to eight of the sixteen key Feature Phones can be equipped with a DSS. 1.

Mitel 3000 Installation & Maintenance Manual 89 1. From the Programming extension, press the PROGRAM key. 2. Press the Scroll Down key ()

Mitel 3000 Installation & Maintenance Manual 90 Line programming To Program Unequipped Line Interfaces The system can be equipped with up to 1

Mitel 3000 Installation & Maintenance Manual 91 and called by dialling the group code. Group 1 (180) Group 2 (181) Group 3 (182)

Mitel 3000 Installation & Maintenance Manual 92 NOTE: If the switch is equipped with a T1/PRI module and it is programmed as T1 (RBS) the T1 cha

Mitel 3000 Installation & Maintenance Manual 93 To Program CO Lines to be used for Incoming Calls Only Lines can be programmed so that they a