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5312/5324 IP Phones User Guide - 2 - 5312 IP Phone 5324 IP Phone
5312/5324 IP Phones User Guide - 3 - Elements of Your Phone Feature Function 1) Display Provides a two–line, 20–character liquid crystal display (LCD
5312/5324 IP Phones User Guide - 4 - 5324 IP Phone, the bottom right personal key is always your Prime Line key. On the 5312 IP Phone, the bottom left
5312/5324 IP Phones User Guide - 5 - For more information on installing and using this application, see the Mitel Unified Communicator Express documen
5312/5324 IP Phones User Guide - 6 - TIPS FOR YOUR COMFORT AND SAFETY Don't cradle the handset! Prolonged use of the handset can lead to neck, sh
5312/5324 IP Phones User Guide - 7 - CUSTOMIZING YOUR 5312/5324 IP PHONE Ringer Control To adjust the Ringer Volume while the set is ringing: • Pre
5312/5324 IP Phones User Guide - 8 - Feature Keys You can use (MENU) on your phone or the Desktop Tool to program the personal keys as feature keys
5312/5324 IP Phones User Guide - 9 - Language Change To change the display language: 1. Press (MENU). 2. Press # or the No softkey until "L
5312/5324 IP Phones User Guide - 10 - Emergency Calls Warning for emergency number dialing: Consult your local authorities for Emergency Numbers and
5312/5324 IP Phones User Guide - 11 - EMERGENCY CALLS WHEN EMERGENCY CALL ROUTING PROGRAMMED Note: This procedure is in addition to the methods descr
5312/5324 IP Phones User Guide - 12 - Phonebook To use Phonebook: 1. Press (MENU). 2. Press the Yes softkey when "Phonebook?" appears.
5312/5324 IP Phones User Guide - 13 - Redial To redial the last number that you manually dialed: 1. Lift the handset (optional). 2. Press (REDIA
5312/5324 IP Phones User Guide - 14 - 8. On a 5312 IP Phone only, press the personal key again. 9. Do one of the following: • To make the number pr
5312/5324 IP Phones User Guide - 15 - Handsfree Operation To use Handsfree to make a call: 1. If you want to use a Non–Prime Line, press a Line App
5312/5324 IP Phones User Guide - 16 - Group Listen With Group Listen you can carry on a conversation using the handset or headset while allowing othe
5312/5324 IP Phones User Guide - 17 - CALL HANDLING Hold To place a call on Hold: • Press (HOLD). To retrieve a call from Hold: 1. Lift the han
5312/5324 IP Phones User Guide - 18 - Transfer To Transfer an active call: 1. Press (TRANS/CONF). 2. Dial the number of the third party. 3. Do o
5312/5324 IP Phones User Guide - 19 - Conference Split To Split a Conference and speak privately with the original party on a 5312 IP Phone (only):
5312/5324 IP Phones User Guide - 20 - • NA–Int redirects internal calls after several rings if you don't answer. • NA–Ext redirects external c
5312/5324 IP Phones User Guide - 21 - Call Forward - Remote (I am Here) To forward calls from a remote station to your current location: 1. Press
- i - NOTICE The information contained in this document is not warranted by Mitel Networks Corporation or any of its affiliates or subsidiaries ("
5312/5324 IP Phones User Guide - 22 - Call Forward - End Chaining To ensure that calls do not get forwarded again by the destination number: 1. Lif
5312/5324 IP Phones User Guide - 23 - Messaging - Advisory Advisory Messaging enables you to select a notice that appears on your phone display to in
5312/5324 IP Phones User Guide - 24 - 2. If a password is required, dial your password (and press the Enter softkey if available). 3. Press the Yes
5312/5324 IP Phones User Guide - 25 - Messaging - Cancel Callback To cancel a Callback: 1. Lift the handset. 2. Dial appropriate feature access cod
5312/5324 IP Phones User Guide - 26 - To enter an Account Code during a call on a 5324 IP Phone: 1. Press (MENU). 2. Press the Yes softkey. 3. Di
5312/5324 IP Phones User Guide - 27 - • If automatic paging is disabled, press the programmed Page key, or dial **9, followed by the Paging zone numb
5312/5324 IP Phones User Guide - 28 - Do Not Disturb To activate or deactivate Do Not Disturb: • Press the Do Not Disturb feature key. To activate
5312/5324 IP Phones User Guide - 29 - Direct Paging Direct Paging allows you to page a party through the party’s handsfree speaker. If the paged party
5312/5324 IP Phones User Guide - 30 - Note: By default, Handsfree Answerback is turned OFF at your phone. If the (MUTE) key is OFF when your set is
5312/5324 IP Phones User Guide - 31 - Direct Paging - Handsfree Answerback Disabled Your administrator enables or disables Handsfree Answerback and y
5312/5324 IP Phones User Guide - 32 - Direct Voice Call Direct Voice Call feature allows you to establish a two-way handsfree call at another extensio
5312/5324 IP Phones User Guide - 33 - To acknowledge a Reminder when your phone rings once: • Press the Confirm softkey. Headset Operation To enabl
5312/5324 IP Phones User Guide - 34 - Music To turn Music on and off on a 5312 IP Phone when the phone is idle: • Press the Music feature key. To
5312/5324 IP Phones User Guide - 35 - To respond to a Group Page by using Meet Me Answer: 1. Lift handset. 2. Dial the appropriate feature access c
5312/5324 IP Phones User Guide - 36 - Before locking a set, ensure that • the set is in the idle state (there should not be any ongoing call) • you
5312/5324 IP Phones User Guide - 37 - 8. At the prompt to verify the PIN, re-enter your new PIN again. The set confirms successful or failed completi
5312/5324 IP Phones User Guide - 38 - To control recording on a 5324 IP Phone, do one or all of the following: • To pause recording, press the Pause
5312/5324 IP Phones User Guide - 39 - To log out of Hot Desking 5312 IP Phone (the phone must be idle): 1. Dial the appropriate feature access code.
5312/5324 IP Phones User Guide - 40 - Tag Call Tag Call allows you to signal that you are the victim of a threatening or malicious call. Using the tag
5312/5324 IP Phones User Guide - 41 - • If the call is external, and you normally need to precede external calls with a digit such as 9, it is likely
5312/5324 IP Phones User Guide - i - ABOUT YOUR PHONE ...
5312/5324 IP Phones User Guide - 42 - To switch your 5324 IP Phone to Night Answer or Day service, or to view which service your 5324 IP Phone is curr
5312/5324 IP Phones User Guide - 43 - USING YOUR 5324 IP PHONE WITH THE 5310 IP CONFERENCE UNIT The 5324 IP Phone supports the 5310 Conference Unit. Y
5312/5324 IP Phones User Guide - 44 - Place the Conference Unit in Presentation mode Presentation Mode is used when only one individual is speaking t
5312/5324 IP Phones User Guide - 45 - USING THE LINE INTERFACE MODULE (5324 IP PHONE ONLY) 5324 IP Phones support the Mitel Line Interface Module. The
5312/5324 IP Phones User Guide - 46 - 2. Press the flashing Line Interface Module key. ANALOG CALL appears on the display. Answer a Waiting Call on t
5312/5324 IP Phones User Guide - 47 - Failover Mode Make a Call To make a call using the Line Interface Module line during an IP connection failure:
5312/5324 IP Phones User Guide - 48 - USING THE MITEL IP PROGRAMMABLE KEY MODULES (5324 IP PHONE ONLY) IP Programmable Key Modules (PKM) add programma
5312/5324 IP Phones User Guide - 49 - FEATURE ACCESS CODES FEATURE ACCESS CODES Account Code *43 Attendant Call Hold - Remote Retrieve *23 Call Forw
5312/5324 IP Phones User Guide - 50 - Camp on - Retrieve *3 Camp on - Setup 3 Cancel All Forwarding ##8 Cancel Call Forwarding - Busy (Ext. & I
5312/5324 IP Phones User Guide - 51 - Message Center 555 Message Waiting - Activate *90 Message Waiting - Deactivate *91 Message Waiting - Inquire
5312/5324 IP Phones User Guide - ii - CALL HANDLING ...
5312/5324 IP Phones User Guide - iii - Group Paging / Meet Me Answer...
5312/5324 IP Phones User Guide - 1 - ABOUT YOUR PHONE The Mitel 5312 and 5324 IP Phones are full-feature, dual port, dual mode telephones that provide
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