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Chapter 4. Your Internet Service Provider (ISP)
Your ISP is your connection to the Internet - it routes Internet data packets to and from your server. It also provides other essential services. This
section of the user’s guide reviews what ISPs offer and what the implications are in choosing among the various options available to you. While your
ISP can also assist you in selecting and arranging the right Internet services for your organization, it’s important to know the general range of
services available, since not all ISPs offer all services.
Warning
If you are operating the product in "server-only" mode, you will need to review your gateway/firewall documentation and perhaps consult
with your ISP regarding your configuration. For example, depending on your plans for the server, your ISP may need to publish DNS
records associating your mail and/or web servers with your firewall IP address. You may also need to configure your firewall for port
forwarding of services.
In server-only mode, the single Ethernet connection to the local network is "trusted" as being secure and packet filtering is disabled. For
that reason, a server-only server must always be behind a local firewall. You should not directly connect such a system to the Internet via
an Internet Service Provider.
4.1. Dedicated versus dialup connectivity
Connectivity, also referred to as Internet access type, refers to the physical connection between your site and your ISP. How you connect to your ISP
affects the speed of your Internet connection, which, in turn, impacts such things as how quickly your web site is displayed to visitors.
Dedicated connectivity refers to a full-time connection to your ISP. Although they are more expensive than the alternative, dedicated connections
are generally faster and allow you to use the full range of services on your server. There are several common types of dedicated connectivity. ADSL
provides relatively fast data transmission over phone lines. A cable connection links you to your cable company, which provides you with many
(though not all) of the same services as a traditional ISP. The speed of transmission over a cable network can vary widely (from quite fast to very
slow) based in part on the usage within your neighborhood.
If you have dialup connectivity, your server is not permanently connected to the Internet. Rather, it connects to your ISP over a phone line using a
modem or ISDN adapter. Because your connection to the Internet is not permanent, some of the services on your server cannot be provided to the
outside world. For example, having your server host your external company web site would create a problem because whenever your server was not
connected to the Internet, the web site would not be available. (However, it could certainly host an intranet web site because the local network would
always be connected.)
4.2. The IP address
An IP address is an identifying number assigned to all devices connected to the Internet, and is used in routing information from one device to
another. Like your phone number, your IP address enables other people to reach you. In our standard configuration, your ISP only needs to allocate
one IP address for your network. It is assigned to your server, which will accept all the Internet data packets intended for your network and distribute
them to the appropriate computer - much like an office receptionist is able to accept incoming calls and direct them to the appropriate extension.
4.2.1. Static versus dynamic IP addressing
A static IP address never changes. It is permanently assigned to your server by your ISP.
Note: Static IP addressing is preferable to dynamic IP addressing because it makes it easier for users on the Internet to connect to your services.
Dynamic IP address assignment means that your IP address is assigned to you only temporarily and may be changed by your ISP. This makes it
more difficult to ensure continuity of service to your network. Consider again our telephone number analogy. When your telephone number changes,
you are able to place outgoing calls. However, until your new phone number is registered with Directory Services, other people are unable to look up
your new number and place calls to you. Similarly, whenever your IP address changes, a record associating your server with its new IP address must
be published with the equivalent of Directory Services (known as Domain Name Service or DNS) before incoming traffic can find you.
If your IP address is dynamically assigned and you have a dedicated connection to your ISP (for example, with a typical cablemodem), you may find
it helpful to use a dynamic DNS service. We strongly recommend you review Appendix B: Dynamic DNS services for more information about this
worthwhile option.
Tip: ServiceLink subscribers will have all their DNS needs taken care of as part of the base package and can use either a static or dynamic
address without having to use an additional dynamic DNS service.
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